WorkCloud Support & Knowledge Base

Migrating over to Actionstep 5

• Bringing over Opening Matter Trust Balances/Setting opening Balance for Trust Account
• How to setup your Hosted Exchange Outlook Calendar to sync with Actionstep
• WorkCloud Support - Free Services v Additional Package Hours/Consulting
• Deploying the New Actionstep Outloook Integration Add in - Office 365 Only
• Scanning direct into Actionstep

Invoicing & Accounting 10

• How to record an 'Anticipated Disbursement'
• Write Offs & Credit Notes Explained
• Changing who the bill is sent to - ie Third Party Payer
• Start Time on TimeSheet is not showing the current time
• Create a Debtor Statement

See all 10 articles

Trust, Controlled Monies & Investment 9

• Creating a Custom Trust 'Statement' Template per Bank Account
• Printing a Controlled Monies Register - Article 64 of Uniform Trust Rules
• Trust Transactions not Showing in Reconcilations
• Payment Holds on Trust Transactions
• Setting up Controlled Monies accounts - including Report on Controlled Monies

See all 9 articles

Actionstep Hints and Tips 18

• Email Signature coding - Actionstep
• Updating Actionstep Subscription Details
• Adding a new User into Actionstep
• Troubleshooting the Actionstep Office Plug in
• Delete Duplicate Contact Record within Actionstep

See all 18 articles

Xero Integration 5

• Xero refresh Chart of Accounts
• Mapping Xero Accounts
• How to create and apply a credit (write-off) when XERO enabled
• Tax Constraints with Xero Connection to Actionstep
• Assigning Bank account GL Code in Xero

LEAP 1

• Leap Reports for for extracting data to Excel

Power BI Integration 2

• How to Sign up to Power BI (Trial Account)
• Actionstep Data Backup and Extraction

Actionstep New Admin Interface - Tips and Hints 3

• System Object Permissions
• Copying Data Collection Fields
• Force Dropdown List Options