Add us to your Actionstep Database for Support
Modified on: Mon, 13 May, 2019 at 9:54 AM
From time to time the Developers may ask for access to your database to assist you with a support ticket or to install new updates released. To add WorkCloud Support to your database simply follow these steps:
Step 1 - Create new Contact with the following details
Step 2 - Add new login for this contact
This user will not increase your licence costs as Actionstep recognise this account as 'non billable'.
- Click on Logins from within this contact record
- Click on 'Add new system user'
- Choose the 'System Role' as 'Administrator'
- Tick the box 'has system authority'
If you have any questions please contact our team on firstname.lastname@example.org
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