If you find that your ndMail and/or NetDocuments Outlook Panel disappear in Outlook follow these steps to retrieve them.


Step 1: Open Outlook and click on File.


Step 2: Click on Options.


Step 3: Outlook Options dialogue will appear. Click on Add-ins.


Step 4: From the Manage dropdown (see below), select COM Add-ins and click Go.


Step 5: Ensure that all the NetDocuments ndMail Folder Mapping, NetDocuments ndMail Outlook Add-in and NetDocuments Outlook Addin is ticked.  Then click ok.


Go back to your Home in Outlook and if your ndMail Predictive Panel or NetDocuments Outlook Panel does not appear, close and reopen Outlook.